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TI Cloud Inc. provides cloud-based customer contact solutions that enables enterprises to engage in multi-channel customer interactions in the People's Republic of China. The company offers intelligent contact center solutions that helps businesses to migrate their contact center functions to the cloud; agile agent solutions that designs to facilitate customer contact activities outside physical contact centers; ContactBot solutions that utilizes practical AI capabilities to automate duties traditionally handled by clients' human agents; and virtual private cloud solutions, including customization services and provision of software licenses. It serves technology, retail, insurance, education, automobile, fintech, and other industries.