Majorel Group Luxembourg S. A. engages in the designing, building, and delivering end-to-end customer experience (CX) solutions for digital-native and vertical leading brands worldwide. It offers customer interaction services, such as solutions for customer services, sales and marketing, loyalty and retention, and tech support; business process services, including content services, trust and safety, and vertical business process outsourcing services; and tech and expert services comprising digital consumer engagement, CX consulting, start-ups, and vertical digital solutions.

The company serves Internet, banking and financial services, insurance, automotive, consumer products and retail, travel and hospitality, utilities and energy, and telecoms and media industries. Majorel Group Luxembourg S. A. was incorporated in 2018 and is headquartered in Luxembourg City, Luxembourg.