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Intouch Insight Ltd. provides customer experience management products and software solutions in Canada, the United States, and internationally. The company's solutions and services allow clients to measure, monitor, and improve the delivery of their brand across multiple locations and/or large geographical areas, including mystery shopping, audits, merchandising, sampling, and customer capture; and Software as a Service products comprising forms and checklist automation, customer satisfaction surveys, and data aggregation, analysis, and reporting. Its software platforms include IntouchShop and IntouchAudit, a data collection services; IntouchCheck, a mobile application that helps organizations to measure their operational standards internally and implement changes for improvements; and IntouchSurvey, a software application that allows businesses to perform web-based surveys to collect feedback and view results using real-time dashboards.